Seymour - Main Office

125 South Chestnut Street
Seymour, IN 47274
(812) 522-3607
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Bedford

2635 16th Street
Bedford, IN 47421
(812) 275-1120
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Bloomington

1280 North College Avenue,
Suite 4
Bloomington, IN 47404
(812) 339-2282
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2421 South Walnut Street
Bloomington, IN 47401
(812) 339-2282
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Brownstown

108 West Commerce Street
Brownstown, IN 47220
(812) 358-2520
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Columbus

2761 Central Avenue
Columbus, IN 47201
(812) 378-0850
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3880 West Jonathan Moore Pike
Columbus, IN 47201
(812) 342-3633
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400 Washington Street
Columbus, IN 47201
(812) 379-1991
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Greensburg

1035 North Lincoln Street
Greensburg, IN 47240
(812) 663-3836
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Greenwood

2871 South State Road 135
Greenwood, IN 46143
(317) 884-8817
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North Vernon

611-A North State Street
North Vernon, IN 47265
(812) 346-8014
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Seymour

1181 West Tipton Street
Seymour, IN 47274
(812) 522-3607
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1200 East Tipton Street
Seymour, IN 47274
(812) 522-3607
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JCB Investment Services
311 North Ewing Street
Seymour, IN 47274
(812) 519-1500
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JCB Investment Services
1010 West 2nd Street
Seymour, IN 47274
(812) 523-2323
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JCB Investment Services
125 South Chestnut Street
Seymour, IN 47274
(812) 524-7965
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JCB Investment Services
2761 Central Avenue
Columbus, IN 47201
(812) 378-0850
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JCB Investment Services
1035 North Lincoln Street
Greensburg, IN 47240
(812) 663-3836
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RETAIL ONLINE BANKING ENROLLMENT

Monitor and manage personal accounts online, including transferring funds between JCBank accounts and making JCBank loan payments. Signing up also gives you access to external Bill Pay, Mobile Banking/Deposit, Zelle, and other on-the-go features.

Enroll

BUSINESS ONLINE BANKING ENROLLMENT

Monitor and manage business accounts online, including transferring funds between JCBank accounts and making JCBank loan payments. Also unlocks access to Mobile Banking with external Bill Pay, remote deposit capture, multiple users with varied access/security levels, ACH functions, and wire transfer management.

Enroll

JCBank

eStatements

Access your account statements 24/7 with eStatements via Online Banking.

You can save statements to your computer or print on demand. You will receive e-mail notification when your statement is available for retrieval, and up to 18 months of statement history and check images are available.

Enrollment in eStatements is easy!

In order to access eStatements, you must be an Online Banking user and log in from your PC.

If you’re not an Online Banking User, you can Sign Up Now.

Sign Up Now

New Online Banking users are prompted for enrollment with the initial login. Simply select the accounts to enroll, verify the e-mail address for notifications, and click on the Electronic Statement Disclosure link to view the disclosure. Click the Accept button to complete enrollment.

Existing Online Banking users who did not enroll at the initial login may enroll by logging into Online Banking on a PC, clicking the Options tab, and scrolling to the eStatement Enrollment section. Click Edit, select the accounts to enroll, verify the e-mail address for notifications, and click on the Electronic Statement Disclosure link to view the disclosure. Click the Accept button to complete enrollment.

What is an eStatement?

An eStatement is an electronic version of your periodic statement. JCBank eStatements contain the same information as your paper statement, in the same format and is presented as an Adobe Portable Document Format (PDF) file that you can view, print or save at your convenience.

How do I view my eStatements and cancelled checks?

  • Log into Online Banking and click on the Documents tab at the top of the page
  • Select the account to view
  • Select Checking eStatements from the document type drop down menu
  • Select the date range, click Submit
  • Statements will be listed in the Available Documents section
  • Just as with printed statements, check images are included and found on the last pages
  • Statements are available to view and print for up to 18 months
eStatements

Watch JCBank's eStatements Video.

eStatements FAQs

Click on the links below for answers to frequently asked questions.

How much do eStatements cost?

There is no charge for eStatements.

What types of accounts are eligible for eStatement enrollment?

JCBank eStatements are currently available for checking, savings and loan accounts.

How do I sign up for eStatements?

In order to access eStatements, you must be an Online Banking user. If not an Online Banking user, Sign Up Now

New Online Banking users are prompted for enrollment with the initial login. Simply select the accounts to enroll, verify the email address for notifications and click on the Electronic Statement Disclosure link to view the disclosure. Click the Accept button to complete enrollment.

Existing Online Banking users who did not enroll at the initial login may enroll by logging into Online Banking on your PC, clicking the Options tab, and scrolling to the eStatement Enrollment section. Click Edit, select the accounts to enroll, verify the e-mail address for notifications, and click on the Electronic Statement Disclosure link to view the disclosure. Click the Accept button to complete enrollment.

After enrollment, when will I receive my first eStatement?

JCBank eStatements are available on the normal statement cycle date. For example, if your statement is normally dated the 10th of the month it will continue to post on that cycle.

JCBank eStatements are typically available within one business day of the cycle date. You will receive an e-mail (to the e-mail address you provide when you enroll) notifying you when your eStatement becomes available each month.

I signed up for eStatements. Why am I still receiving paper statements?

Contact Customer Service at 800-204-6477 or visit a JCBank location to inquire.

How far back can I access my eStatements?

Each eStatement will be retained online for 18 months. You may also print the statements or download to your own system as needed.

What software do I need to view eStatements?

Your eStatements will be delivered as an Adobe Portable Document Format (PDF) file. To access and retain a PDF file, you need the free Adobe Reader (version 6.0 or higher).

Will eStatements have the same information as paper statements?

Yes, your eStatement even contains your check images.

How can I change the e-mail address that my eStatement notification is sent to?

Choose the Options tab in Online Banking to change your e-mail address.

How will I know when my eStatements are available?

An e-mail reminder will be sent (to the e-mail address you provided) notifying you when your eStatement is available to view. E-mail notification is automatically enabled when you enroll for eStatements.

If I don’t receive or if I delete my e-mail notification, can I still view my eStatement?

Not at this time.

Why didn’t I receive my eStatement notification for this period?

An incorrect e-mail address or e-mail filter could be the issue. To confirm we have the correct e-mail address, log into Online Banking and chose the Options tab to view or change the e-mail address.

You may also need to review your e-mail filter or junk mail settings to allow e-mails coming from JCBank.com. This will allow you to receive JCBank notifications.

You will only receive an e-mail notification if you are the primary account holder.

What if I want to receive paper statements again?

You may change your statement options by contacting Customer Service at 800-204-6477 or visiting a JCBank location.

My statement is no longer available online. How do I receive a copy of my statement?

You can request a copy of your statement by contacting Customer Service at 800-204-6477 or visiting a JCBank location.

I previously enrolled in eStatements and just opened a new account. Is that account automatically enrolled for eStatements?

No, you must add this account to eStatements. To do so, log into Online Banking on your PC, click on the Options tab and scroll to the eStatement Enrollment section. Click Edit, select the accounts to enroll, verify the e-mail address for notifications and click on the Electronic Statement Disclosure link to view the disclosure. Click the Accept button to complete your enrollment.

Can I access my eStatements from Mobile Banking?

No, eStatements can only be viewed from a PC.

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