Contact JCB

Information about JCB's products and services is just a click or phone call away.

If you need immediate assistance, please directly contact your local JCB Banking Center.

The purpose of this form is to request information on JCBank products and services. Please allow one full business day for a reply.

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Are you a JCBank customer?

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Please Note JCBank is committed to protecting the online privacy of children. We encourage parents or guardians to monitor children under age 13 when children are online to ensure sensitive information is not submitted using the JCBank contact forms.

Your Banking

Convenient Add-Ons

JCB Credit Card

Everything you need in one convenient card!

Flexible Rewards
Low Introductory Rate
Exceptional Features and Benefits
No Annual Fee

Choose the card that's just right for you — low rates and rewards, and a world of additional advantages with Mastercard^®.

Already have a Credit Card with us?

Consumer Card Benefits

JCB Credit Card holders receive a variety of exceptional benefits including:

Preferred Points Rewards
- Earn one point for each dollar spent, up to 10,000 points per month. Redeem anytime for a wide variety of options including cash back, travel, merchandise, retail gift cards, and much more.
Mobile Payments
- Use your compatible Apple or Samsung device to shop and check out wherever mobile payment logos are displayed. All MasterCard and Visa consumer cards can now be easily linked to an Apple or Samsung device to pay at retailers everywhere.⁺
Airport Concierge
- Enjoy savings on Airport Meet and Greet Services. Arrange for a dedicated Meet and Greet Agent at over 700 airport destinations worldwide. Certain airports include expedited security and immigrations services.
Rental Car Insurance
- Pays for covered damages (physical damage and theft) to a rental vehicle when your eligible card is used to initiate and pay for the entire rental transaction.
Identity Theft Protection
- Be protected with ID Theft Resolution Services including online identity monitoring, resolutions services, credit bureau monitoring and more.
Global Service
- Provides 24-hour global assistance with lost or stolen card replacement and emergency cash. Toll-free numbers for assistance can be found at www.mastercard.com or by calling 636-722-7111.

⁺Standard airtime and data charges may apply. Availability subject to carrier limitations and phone capabilities.

Cell Phone Protection
- Cell phone coverage for your personal cell against damage or theft provided you charge your monthly Cellular Wireless Bill to your credit card.
Travel & Lifestyle Services
- Access to a suite of benefits, amenities and upgrades including premium travel offers from best-in-class travel companies. Whether you are planning a last minute vacation or your dream getaway, a lifestyle manager will assist you at your convenience 24 hours a day. Plus take advantage or Mastercard's lowest hotel rate guarantee and hotel stay guarantee.
One Fine Stay
- Access to over 10,000 high-end rental homes around the world stocked with fine linens, towels and toiletries. Receive a discount on all stays and free wifi and a complimentary cell phone to use during your stay with free data and local calls.
Postmates
- Food, drinks and groceries available for delivery or pickup in over 650 cities across the U.S. and Mexico! Save time and money shopping!
ShopRunner
- Free 2-day online shipping and returns at over 140 stores including Neiman Marcus, American Eagle, Calvin Klein, 1-800-Flowers, and more.

* Certain restrictions apply to each benefit listed. Benefits are detailed in the applicable benefits brochure provided with new and reissued credit cards or call us at 800-443-2819.