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ALERT: Check images and eStatements might be inaccessible in Online Banking while we perform a system upgrade between 10 a.m. and 6 p.m. on November 12th and 13th. We apologize for any inconvenience.

Seymour - Main Office

125 South Chestnut Street
Seymour, IN 47274
(812) 522-3607
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Bedford

2635 16th Street
Bedford, IN 47421
(812) 275-1120
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Bloomington

1280 North College Avenue,
Suite 4
Bloomington, IN 47404
(812) 339-2282
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2421 South Walnut Street
Bloomington, IN 47401
(812) 339-2282
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Brownstown

108 West Commerce Street
Brownstown, IN 47220
(812) 358-2520
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Columbus

2761 Central Avenue
Columbus, IN 47201
(812) 378-0850
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3880 West Jonathan Moore Pike
Columbus, IN 47201
(812) 342-3633
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400 Washington Street
Columbus, IN 47201
(812) 379-1991
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Greensburg

1035 North Lincoln Street
Greensburg, IN 47240
(812) 663-3836
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Greenwood

2871 South State Road 135
Greenwood, IN 46143
(317) 884-8817
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North Vernon

611-A North State Street
North Vernon, IN 47265
(812) 346-8014
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Seymour

1181 West Tipton Street
Seymour, IN 47274
(812) 522-3607
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1200 East Tipton Street
Seymour, IN 47274
(812) 522-3607
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JCB Investment Services
311 North Ewing Street
Seymour, IN 47274
(812) 519-1500
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JCB Investment Services
1010 West 2nd Street
Seymour, IN 47274
(812) 523-2323
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JCB Investment Services
125 South Chestnut Street
Seymour, IN 47274
(812) 524-7965
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JCB Investment Services
2761 Central Avenue
Columbus, IN 47201
(812) 378-0850
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JCB Investment Services
1035 North Lincoln Street
Greensburg, IN 47240
(812) 663-3836
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RETAIL ONLINE BANKING ENROLLMENT

Monitor and manage personal accounts online, including transferring funds between JCBank accounts and making JCBank loan payments. Signing up also gives you access to external Bill Pay, Mobile Banking/Deposit, Zelle, and other on-the-go features.

Enroll

BUSINESS ONLINE BANKING ENROLLMENT

Monitor and manage business accounts online, including transferring funds between JCBank accounts and making JCBank loan payments. Also unlocks access to Mobile Banking with external Bill Pay, remote deposit capture, multiple users with varied access/security levels, ACH functions, and wire transfer management.

Enroll

JCBank

Mobile Banking & Deposit

Online Banking users can bank on the move with Mobile Banking*. If you are already using Online Banking, then Mobile Banking is a perfect fit. If you’re not a current Online Banking user, sign up now.

Sign up for Online Banking

Deposit checks from anywhere.

Whether you are on the road, your lunch hour, or just don't feel like leaving the house, you can deposit checks from your phone quickly and easily with JCBank Mobile Deposit.

With JCBank Mobile Banking you may…

  • Access JCBank account information on Mobile Device or Tablet
  • Download JCBank apps for FREE
  • Locate the closest JCBank ATM and Banking Centers with hours of operation
  • 24/7 access to account information
  • Check account balances
  • View deposits and withdrawals
  • Transfer funds between accounts
  • Make JCBank loan payments
  • Pay bills
  • Instant Balance Feature allows quick access to balances without logging in

Download the JCBank Mobile or Tablet Banking App!

On your device, search for us on Google Play® or the App Store®, or click one of the images below.

download JCBank Appdownload JCBank App

Mobile Banking

Watch JCBank's Mobile Banking Video.

Mobile Banking FAQs

Click on the links below for answers to frequently asked questions.

What is Mobile Banking?

Mobile Banking provides quick, secure account access from your mobile phone. With this service you can see account balances, view transactions, transfer funds between accounts and find ATM and Branch locations.

How do I activate Mobile Banking?

To activate Mobile Banking you must be enrolled in Online Banking and have a mobile phone that can send and receive text messaging.

Is there a cost to Mobile Banking?

No. You can download the app for free or opt to have a link sent to your mobile phone in a text format.

Which accounts can I access using Mobile Banking?

You can access your checking, savings, certificates or loans. You select which accounts you would like to access through Mobile Banking during the enrollment process.

How current is the account and transaction information?

When you view your account balance, you see the current ledger balance. When you view transaction history, you see the most recently posted transactions.

How do I download the Mobile Banking app?

Before you can download the Mobile Banking app, you will need to complete the online Mobile Banking enrollment. Once enrolled, you will receive a text message containing a link to download the application. The system will automatically detect the type of phone you are using and will redirect you to your mobile phone application store (for example if you are using an iPhone you will be redirected to the application in the iTunes store). Click to install.

Which phones can I use for Mobile Banking?

Hundreds of models are supported, including all major brands. Download the app today or contact us to learn more.

Which mobile service carriers support Mobile Banking?

Mobile Banking works on all major mobile service carriers in the U.S.: AT&T, Sprint, T-Mobile®, U.S. Cellular® and Verizon Wireless. Mobile Banking also works on a number of the smaller service carriers, including, but not limited to, Boost Mobile, Cricket Wireless, Metro PCS, Pioneer Cellular, Union Wireless and Virgin Mobile USA.

How secure is Mobile Banking?

Mobile Banking employs industry best practices with regard to security. It has been assessed against industry security criteria by independent system security experts. At a high level, Mobile Banking offers the following security safeguards:

  • Authentication – Mobile application solution customers are authenticated for every interaction with any Mobile Banking component. Customers are authenticated by username and password or by utilizing existing login credentials.
  • Encryption – 128-bit encryption is used for all transactions within Mobile Banking and between Mobile Banking and other solutions.
  • Fraud – Mobile Banking incorporates mechanisms such as transaction validation and transaction reconciliation processes to detect fraud.
  • Availability/Resilience – Mobile Banking is protected against malicious attacks through software and server hardening measures.
  • Audit Ability – Mobile Banking provides full audit capabilities through event logs and event-based reporting.

I have a prepaid plan, can I use Mobile Banking?

Mobile Banking works with most prepaid plans, but we cannot guarantee that your carrier supports standard U.S. short codes. T-Mobile prepaid does not support short codes.

What if my phone number changes?

If your mobile phone number changes, simply update your mobile phone number in your Online Banking Options, Mobile Banking profile. Click Manage Devices to update the mobile phone number. Once the Main Menu is displayed, select the My Phones tab and locate the old phone number, select Change My Phone Number and then click Go. Once the Mobile Phone Number page is displayed, enter your updated phone number and click Next.

What if my Mobile Phone is lost or stolen?

If your mobile phone is lost or stolen, no one can access your account without knowing your password and, in some cases, your unique username. To prevent unauthorized access to your account, you can deactivate your phone in Mobile Banking. To deactivate your mobile phone, see the question regarding “How do I stop using Mobile Banking on my phone?”

How do I stop using Mobile Banking on my mobile phone?

To stop using Mobile Banking on your mobile phone, simply log into Online Banking, click Options, scroll to Mobile Banking Profile, and click the Manage Devices button. Select My Phones tab, locate the appropriate phone number and select Stop Using This Phone For Mobile Banking, and then click Go.

Are the key words case sensitive?

No. Whether you type “BAL” or “bal,” a response with your account balance information is sent to your mobile phone.

Why are my results sent as multiple messages?

Text messages are limited to 160 characters. If your account information exceeds the character limit, your account information is sent in multiple messages - no more than five at a time.

What should I do if I don't get a response to a request?

Be sure you are signed up for Online Banking. Make sure you are sending text messages to 96924. Check the keyword and any additional information required for the request, such as the financial institution's identifier, account nickname or address. Make sure the account you are requesting information on is set up under your Mobile Banking settings.

I have text messaging enabled on my mobile phone, why can't I receive text messages?

Your mobile service carrier may be blocking short codes or you may have blocked short codes on your mobile phone. Short codes must be enabled to use Mobile Banking. Short codes are abbreviated phone numbers, usually five digits, used to send Mobile Banking messages.

Do I have to enroll in Mobile Banking to use my Tablet?

No, simply download the JCBank Tablet Banking app and log into using your Online Banking login credentials.

Can I use my tablet to log into Online Banking?

Yes, JCBank offers a Tablet Banking app. Find the FREE app in iTunes or Google Play.

*Standard airtime and data charges may apply. Availability subject to carrier limitations and phone capabilities.

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