Seymour - Main Office

125 South Chestnut Street
Seymour, IN 47274
(812) 522-3607
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Bedford

2635 16th Street
Bedford, IN 47421
(812) 275-1120
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Bloomington

1280 North College Avenue,
Suite 4
Bloomington, IN 47404
(812) 339-2282
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2421 South Walnut Street
Bloomington, IN 47401
(812) 339-2282
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Brownstown

108 West Commerce Street
Brownstown, IN 47220
(812) 358-2520
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Columbus

2761 Central Avenue
Columbus, IN 47201
(812) 378-0850
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3880 West Jonathan Moore Pike
Columbus, IN 47201
(812) 342-3633
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400 Washington Street
Columbus, IN 47201
(812) 379-1991
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Greensburg

1035 North Lincoln Street
Greensburg, IN 47240
(812) 663-3836
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Greenwood

2871 South State Road 135
Greenwood, IN 46143
(317) 884-8817
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North Vernon

611-A North State Street
North Vernon, IN 47265
(812) 346-8014
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Seymour

1181 West Tipton Street
Seymour, IN 47274
(812) 522-3607
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1200 East Tipton Street
Seymour, IN 47274
(812) 522-3607
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JCB Investment Services
311 North Ewing Street
Seymour, IN 47274
(812) 519-1500
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JCB Investment Services
1010 West 2nd Street
Seymour, IN 47274
(812) 523-2323
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JCB Investment Services
125 South Chestnut Street
Seymour, IN 47274
(812) 524-7965
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JCB Investment Services
2761 Central Avenue
Columbus, IN 47201
(812) 378-0850
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JCB Investment Services
1035 North Lincoln Street
Greensburg, IN 47240
(812) 663-3836
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RETAIL ONLINE BANKING ENROLLMENT

Monitor and manage personal accounts online, including transferring funds between JCBank accounts and making JCBank loan payments. Signing up also gives you access to external Bill Pay, Mobile Banking/Deposit, Zelle, and other on-the-go features.

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BUSINESS ONLINE BANKING ENROLLMENT

Monitor and manage business accounts online, including transferring funds between JCBank accounts and making JCBank loan payments. Also unlocks access to Mobile Banking with external Bill Pay, remote deposit capture, multiple users with varied access/security levels, ACH functions, and wire transfer management.

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JCBank

Security

We strive to provide security and dependability in all aspects of your banking experience and to ensure your privacy is protected. Here is some important information for JCBank customers to know.

Lost or Stolen Debit Card

855-908-4487

Bill Pay Service Support

855-727-2739

Telephone Banking

800-893-3683

Credit Bureau Information

TransUnion Home

www.tuc.com

800-680-7289 (Report Fraud)
800-916-8800 (Credit Report)

Fraud Victim Assistance Dept
PO Box 2000,
Chester, PA 19022-2000

Experian Home

www.experian.com

888-397-3742 (Report Fraud)
888-397-3742 (Credit Report)

PO Box 4500,
Allen, TX 75013

Equifax Home

www.equifax.com

800-525-6285 (Report Fraud)
800-685-1111 (Credit Report)

PO Box 740241,
Atlanta, GA 30374

A free annual credit report is available to you. Order yours today from one or all of the national consumer reporting companies, visit www.annualcreditreport.com, or call 877-322-8228.

Security Tips

Online and Telephone Shopping Tips

Use strong passwords. Strong passwords are complex and difficult to guess. Avoid family or pet names and your address. Opt for alpha-numeric using special characters whenever possible. Change your password often.
Protect your computer with anti-virus software, firewall, and anti-spyware software. In addition, it is important to ensure all software and browser updates are current.
Ensure the merchant website is secure prior to entering any payment information. The web address should begin with https and/or you will see a lock displayed on the browser window.
Research the merchant reputation before you provide payment information. Check the Better Business Bureau website or a search engine for customer comments about the company.
When making a telephone purchase, only give card information when you have initiated the call and after verifying that you have reached the intended business.
Understand the terms of the agreement. It is important to understand return policy, cancellation policy, and the terms to which you agree to be bound. Additional fees are sometimes located toward the bottom of a lengthy agreement.
Use a credit card reserved only for online or telephone shopping so that there is a single itemized list of these purchases. Review the statement carefully.
Retain purchase confirmation for comparison to your credit card statement.
Ensure there is a way to make contact with the company should you encounter an issue.

Phishing Awareness Tips

Monitor all your accounts on a regular basis. Be sure to properly end your online banking session by logging out of the system and then closing the browser window.
If you receive communication via email or telephone and are unsure of its legitimacy, call a previously established contact number to confirm the contact received was legitimate.
Consider the means of communication for relevance. If a text message were to be received on your cell stating that your debit card was compromised, but you have not established text alerts with the source of the text, the means of communication would dictate the text is a scam.
Never disclose sensitive personal information via unsecured email.
Only disclose sensitive personal information for legitimate business purposes and via contact initiated by you. If information is requested, the reason for the request should be explained and should be relevant to you. Prior to disclosing any information, take a few minutes, get your thoughts together and call back to a legitimate contact number.
Do not respond to information requests which do not disclose the name of the business requesting the information. In addition, read the communication carefully. Look for misspelled words, messages which attempt to scare you into clicking on a link, and improper grammar.
Be especially cautious when using public computers. Be aware of surroundings and individuals who may be watching. Log out of secure sites and close all browser windows completely after viewing banking information or shopping online from a public computer.

ATM Safety Tips

Be prepared. Have your card in hand as you approach the machine.
Have your PIN number memorized. Do not write it on the card or carry it with you.
Survey your surroundings as you approach the machine. Be cautious of individuals who appear to be loitering close to the machine. If you do not feel secure for any reason, choose a different machine.
Use an ATM during the day or at night only if the machine is well lit.
Inspect the machine for any type of suspicious adaptation. If you do not feel secure for any reason, choose a different machine.

Wallet Theft Preparedness Tips

Photocopy the contents of your wallet. In case of theft or loss of the wallet, you are prepared and equipped to quickly notify the appropriate bodies, cancel credit cards, etc.
Do not carry Social Security Cards in your wallet.
Do not carry unneeded credit or debit cards in your wallet.
Maintain a list of credit and debit card cancellation contacts as well as contact for insurance companies and credit reporting agencies so that you can act quickly should you have a need.
When traveling, take all unnecessary items out of your wallet or purse and place a copy of your emergency cancellation list in the outside pocket of your suitcase.

USB Drive Security Tips

Take advantage of security features such as password protection and encryption to protect data.
Ensure data contained on your USB drive is backed up in case the USB drive is lost or damaged.
Keep personal and business USB drives separate.
Protect your computer with anti-virus software, firewall and anti-spyware software. In addition, it is important to ensure all software and browser updates are current.
Never plug an unknown USB drive into your computer. A USB drive can contain virus software which could infect your computer and even steal information.