Online Banking

Please contact Customer Service at (800) 204-6477 or visit your local JCBank to enroll.

Choose the LOG IN button in the upper right corner of this website.

Contact Customer Service at (800) 204-6477 or visit your local JCBank.

Once your Online Banking application has been submitted, it will be reviewed and processed by JCBank. You will receive login information once your enrollment has been completed. If you have any questions regarding the status of your enrollment, please contact Customer Service at (800) 204-6477 or visit your local JCBank to inquire.

You will be able to view the personal accounts for which you are an owner or signer.

The Online Banking cut off time is 6 p.m. Eastern Standard Time.

No, the loan balance reflected on Online Banking is principal and interest only. This balance will not reflect any other applicable fees such as release fees, legal fees, etc. You are required to contact JCBank directly to pay off a loan.

JCBank offers up to 18 months of history via the All Transactions option under each account’s Transactions menu. For quick access, there are shortcut options to current and previous statement cycles also available via the Transactions menu.

Online Banking affords customized payment options depending upon the loan type. Simply go to the “Express Transfer” screen within Online Banking and choose the account to be debited from the dropdown box at the top of the page. Next to the loan account to be credited, enter the dollar amount of the payment in the white text box and choose the type of payment to be made from the available options in the dropdown box next to the payment amount text box. Click the “Next” button at the bottom of the page to submit the payment. An information verification screen will be displayed. If all information is correct, click the “Submit” button. A confirmation number will be assigned to the transaction and displayed for you. Retain the confirmation number.

Payment options by loan type are as follows:

• Mortgage Loans – Regular, Principal Only, or Escrow Only
• Home Equity Line of Credit – Regular, Principal Only, or Interest Only
• Consumer Loans – Regular or Principal Only
• Cashline Loans – Regular or Principal Only

Yes, however the act of paying a Cashline loan to a zero balance via Online Banking does not close the account.

JCBank has no knowledge of or access to your password. Should you need to reset your password, you can do this by using the forgotten password link within Online Banking. Go to the Online Banking login, enter your Access ID and Submit. If prompted, answer challenge questions. When prompted for the password, click the link "Did you forget your password" located under the Submit button. Answer a few questions to receive a temporary password and access your account within minutes. This also works if your account is “locked out/disabled.”

To unlock your disabled account, go to the Online Banking login, enter your Access ID and Submit. If prompted, answer challenge questions. When prompted for the password, click the link “Did you forget your password” located under the Submit button. Answer a few questions to receive a temporary password and access your account within minutes. If you choose not to request a password reset, you may contact Customer Service at (800) 204-6477 to unlock the account and keep the same password.

An Express Transfer is a one-time transaction initiated by Online Banking immediately when the Submit button is clicked.

A Routine Transfer is a transaction instruction the Online Banking system uses at nightly processing to build a transfer template which can be reused as needed by simply assigning an amount. Any existing templates can be accessed by selecting the Transfer List option from the Transfer menu within Online Banking.

No, the service is offered to personal banking customers at no charge.

Nothing, the service is offered to personal banking customers at no charge.

Yes, if your personal financial software supports an included export format a file can be created and exported directly from Online Banking. Although JCBank cannot support your personal financial software, there are some tips for getting started in the Help section. Information can also be exported into Excel and into your personal financial software from Excel.

Yes. Please contact Customer Service at (800) 204-6477 or visit your local JCBank to sign up.